Damaged, defective or incorrect products
If your order arrives damaged, defective or different from what you ordered, contact us within 48 hours of delivery with your order number and clear photos of the item and packaging. Once we verify the issue, we will send a replacement or issue a refund. Little Bees will cover reasonable return shipping costs for verified damaged, defective or incorrectly supplied products, subject to applicable consumer rights.
Hygiene products
For hygiene and safety, nappies, langots and bibs cannot be returned or exchanged once opened. This does not apply to items that are defective or incorrect, which are handled as described above.
Size exchanges
You may request a size exchange within 7 days of delivery. Products must be unused and unwashed, with original tags and packaging intact. Exchanges are subject to stock availability. Customers are responsible for return shipping costs for size exchanges. Please check our Size Guide before ordering.
Print variation
Where a product is listed as assorted prints, the print is selected according to available stock and may differ from the images shown. This is not a reason for return.
How refunds are issued
Approved refunds are returned to the original payment method within 5–7 business days of approval.
Your rights
Nothing in this policy limits your rights under applicable Indian consumer protection laws.
Contact
Email littlebeeswear@gmail.com or call 04634 274 206 (9:00 AM – 9:00 PM).